Returns & Exchanges
At Conguitos, we want to ensure you and your little ones are completely satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Request a Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized collection point or courier office.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing